Featured sessions
How the Telecommunications Industry Reimagined Service Delivery Overnight
As the entire world moved online during the COVID-19 crisis, the telecommunications industry reacted quickly and creatively to maximise resources. The most innovative telcos pioneered the use of collaboration technologies to keep their field workers safe while meeting unprecedented demand for digital services. Learn how the best telcos reimagined service delivery overnight.
Oil & Gas 4.0: how to stay ahead of the global energy demand
Join Paul Esherwood (ERP Today) and Alan Nelson (ADNOC) discussing the state of the Oil & Gas industry and how ADNOC are approaching “Oil & Gas 4.0” to stay ahead of the global energy demand.
Role of technology in managing essential infrastructure during the COVID-19 crisis
Join Paul Esherwood (ERP.Today) and Graeme Cross (M Group Services) discussing the role technology plays in managing essential infrastructure, and the impact of COVID-19 on this part of the utilities and telecommunications value chain.
Covid-19, Connectivity and 5G
2020 was the ‘Year of 5G’ bringing a new era of connectivity, until the global pandemic hit. We changed how we work, socialize and take care of our health, relying more on digital services. Meeting these increased demands requires blazingly fast network speeds and robust connectivity powered by 5G.
How to identify and implement positive change in Energy, Utilities & Telecoms
Attend this session to learn how to uncover the opportunities to drive greater value for your organization and customers. We will share techniques that will enable you to go back to your teams and colleagues with the ability to quantify value and build a business case for change.
What can energy suppliers and utilities learn from leading tech firms about the customer experience
Consumers are increasing expecting the same speed and clarity of service and vendor responsiveness from their utilities providers as they experience with their online shopping, taxi bookings and fast food orders. Learn what steps Energy & Utilities need to take to improve customer experience.
Overcoming the New Maintenance Challenges in Diversified Energy Companies
Operating a mixed power generation portfolio, or bringing in new business models such as joint ventures or additional products and services brings new challenges. In this session learn the implications of these initiatives on your maintenance operations, and take away some key tips for success.
Diversification and Innovation in the Energy Industry
As demand for energy increases dramatically and environmental pressure grows, companies need to scale fast, while also investing in a new generation mix, customer centricity or expanding into new markets or service offerings. This brings challenges, but innovative technologies are emerging.
